Board structure
Lanes for the timeline, free zones for everything not yet placed.Phase 1 · Intake 4
Phase 2 · Assessment 8
Phase 3 · Execution 6
Phase 4 · Closure 4
Timeline aggregates · commands · events · policies
Intake & Triage ·1/2
Intake & Triage ·2/2
Risk & Compliance ·1/2
Risk & Compliance ·2/2
Finance
Scheduling
Vendor Master Data
Change Execution
Nothing connects the CAB decision to Scheduling.
Change Request
AGGREGATE · G-001 MK
Risk Assessment
AGGREGATE · G-002 MK
Change Window
AGGREGATE · G-003 MK
Vendor
AGGREGATE · G-004 MK
Requesting manager
ACTOR · A-001 MK
Service desk
ACTOR · A-002 MK
Risk analyst
ACTOR · A-003 MK
Finance partner
ACTOR · A-004 MK
CAB chair
ACTOR · A-005 MK
Change manager
ACTOR · A-006 MK
MDM steward
ACTOR · A-007 MK
Platform engineer
ACTOR · A-008 MK
Submit change request
COMMAND · C-001 MK
Change request submitted 2
EVENT · E-002 MK
Triage request
COMMAND · C-003 MK
Request accepted for assessment
PIVOTAL · E-004 MK
Assess vendor risk
COMMAND · C-005 MK
Risk rating assigned
EVENT · E-006 MK
Request security review
COMMAND · C-007 MK
Security review passed
EVENT · E-008 MK
Reserve budget
COMMAND · C-009 MK
Budget reserved
EVENT · E-010 MK
Approve change 2
COMMAND · C-011 MK
Change approved by CAB
PIVOTAL · E-012 MK
Schedule change window
COMMAND · C-013 MK
Window scheduled
EVENT · E-014 MK
Create vendor record
COMMAND · C-015 MK
Vendor record created
EVENT · E-016 MK
Implement change
COMMAND · C-017 MK
Change implemented in production
PIVOTAL · E-018 MK
Activate vendor
COMMAND · C-019 MK
Vendor activated in master data
EVENT · E-020 MK
Close change request
COMMAND · C-021 MK
Change request closed
EVENT · E-022 MK
Whenever a request is submitted, assign a triage owner
POLICY · P-001 MK
Whenever risk is rated high, route to CAB
POLICY · P-002 MK
Whenever a window is set, freeze conflicting changes
POLICY · P-003 MK
Whenever verification fails, reopen the request
POLICY · P-004 MK
Finance re-checks the budget
EVENT · E-023 MK
Re-run credit check
COMMAND · C-024 MK
Emergency change routed as a standard change
EVENT · E-025 MK
Systems & data external systems · read models
ServiceNow
EXTERNAL · X-001 MK
Triage queue
READ MODEL · R-01 MK
Archer GRC
EXTERNAL · X-002 MK
SAP · budget
EXTERNAL · X-003 MK
Risk register
READ MODEL · R-02 MK
CAB agenda
READ MODEL · R-03 MK
SAP MDG
EXTERNAL · X-004 MK
Jira Service Mgmt
EXTERNAL · X-005 MK
Freeze calendar
READ MODEL · R-04 MK
Vendor master
READ MODEL · R-05 MK
Audit trail
READ MODEL · R-06 MK
Friction free zone — hotspots, questions, opportunities
How does the vendor appear in ERP? Ask procurement.
Two intake channels, one SLA clock
HOTSPOT · H-01 MK
Who triages on holidays?
OPEN QUESTION · Q-001 MK
Risk rating redone by hand after each scope change
HOTSPOT · H-02 MK
Auto-approve low-risk vendors
OPPORTUNITY · O-001 MK
Does finance re-check the budget after CAB?
OPEN QUESTION · Q-002 MK
Windows collide with month-end close
HOTSPOT · H-03 MK
Stop re-keying vendor data into MDG
OPPORTUNITY · O-002 MK
Who confirms the vendor is paid on time?
OPEN QUESTION · Q-003 MK
IF RISK IS HIGH IF VERIFICATION FAILS
click a lane header to collapse it — the timeline lane declines · phase headers are derived from the four pivotal events · the friction lane is hatched ground
The fixed set
Timeline events & commands locked to this lane
Systems external & read models
People actors & stakeholders
Parking lot free zone — no order
Timeline · Systems · People · Parking lot — drawn empty at 96px so the four headers, their subtitles and the hatched free zone read side by side
Rules
- Lanes Fixed set: Timeline, Systems, People, Parking lot. Lanes collapse to a 28px rail with a sticky count; the timeline lane cannot collapse.
- Phases A pivotal event draws its own full-height divider. Phase headers are derived, not drawn by hand — renaming a pivotal event renames the phase.
- Free zones Hatched ground means position carries no meaning. Hotspots, questions and opportunities live here until someone places them.